Trelia Integrate User Guide โ€” Version 2026.1February 2026
๐Ÿ“˜
Trelia Integrate
Complete User Guide

How to Use Trelia Integrate

Your complete guide to the platform that turns everyday moments into connected evidence. From a single calendar entry to NQS-ready documentation โ€” capture once, evidence everywhere.

Step-by-Step 5 Worked Examples Every Module Covered Screenshots Referenced

One Entry. Endless Opportunities.

Trelia Integrate doesn't just store your documentation โ€” it connects it. Every observation, reflection, parent conversation, and calendar note can flow automatically into your QIP evidence, staff meeting agendas, critical reflections, family communication logs, and more. You capture once. Trelia does the rest.

โœจ Capture Once, Evidence Everywhere

One moment. One entry. See where it goes.
YOUR ENTRY ๐Ÿ“ "Zeke loved the puppy visit" ๐Ÿ“… Calendar Entry ๐Ÿ”„ Learning Cycle ๐Ÿ’ฌ Critical Reflection ๐Ÿ“‹ Staff Meeting ๐Ÿ“Š QIP Evidence ๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง Family Comms Log ๐Ÿ“ฐ Parent Display ๐Ÿ“ Scratch Pad Note โš ๏ธ Risk Assessment ๐Ÿค Community Log

Plus: Focus Bank ยท Knowledge Hub ยท Child Safe Standards ยท RAP Evidence ยท External Professionals ยท Inclusion Support ยท EBoard Display ยท Workspace Drafts

๐Ÿงญ What Trelia Integrate Does

Trelia Integrate is a service management platform built specifically for Australian early childhood education and care (ECEC) services. It replaces scattered spreadsheets, paper folders, and disconnected apps with one integrated system that understands how ECEC documentation actually works โ€” everything connects.

๐Ÿ“…

Plan & Program

Weekly focus, calendar, learning cycles, observations โ€” all linked to EYLF outcomes and NQS quality areas

๐Ÿ‘ถ

Know Every Child

Child profiles with EYLF developmental snapshots, goals, school readiness, medical alerts, and attendance patterns

๐Ÿ‘ฉโ€๐Ÿซ

Manage Your Team

Educator register with WWCC, training credentials, expiry tracking, and compliance at a glance

๐Ÿ’ฌ

Communicate Seamlessly

Internal memos, parent requests, family communication log, EBoard display, and announcements โ€” all tracked as QA6 evidence

๐Ÿ›ก๏ธ

Stay Compliant

Digital device register, CCS spot check planner, regulatory readiness checklists, department interactions, and incident reporting

๐Ÿ“Š

Build Your Quality Story

QIP/Self-Study with 207+ evidence entries, critical reflections, exceeding themes, and self-assessment โ€” all NQS-aligned

๐Ÿค–

Ask Trelia AI

Built-in regulatory guidance assistant that knows NQS, National Law, ratios, EYLF, child protection, and more

๐Ÿ“š

Knowledge Hub

Staff training resources, compliance guides, medical communication plans โ€” with "Mark Complete" tracking per educator

๐Ÿ 

Reconciliation Action Plan

Full Narragunnawali framework with 30 actions, 3 pillars, self-assessment, talking points, and NQS alignment

The Trelia Philosophy

Educators are already doing incredible work. The problem was never a lack of quality practice โ€” it was a lack of time to document it, connect it, and make it visible. Trelia doesn't add more work. It takes the work you're already doing and turns it into connected, NQS-aligned evidence โ€” automatically. One entry creates ripples across your entire quality system.

๐Ÿ  The Home Screen

When you first open Trelia Integrate, you'll see the Home Screen โ€” a calming watercolour landscape with your service name, today's date, and navigation buttons for every major area of the platform.

๐Ÿ”˜ Home Screen Navigation Buttons

๐ŸŒฟ

Ask Trelia

AI regulatory guidance

๐Ÿ“Š

Dashboard

A&R quick access

๐Ÿ‘ฉโ€๐Ÿซ

Educators

Staff register & compliance

๐Ÿ‘ถ

Children

Child profiles & EYLF

๐Ÿ›ก๏ธ

Child Safe

Child safe standards

๐Ÿ“‹

QIP

Quality improvement

๐Ÿ“š

Knowledge Hub

Training & resources

๐Ÿšจ

Emergency

Flowcharts & concerns

๐Ÿ“ฑ

Digital

Device compliance

๐Ÿ“…

Open Planner

Calendar & programming

โš™๏ธ Settings โ€” Configuring Your Service

Click the โš™๏ธ gear icon in the top-right corner to access Settings. There are 8 tabs:

1
General โ€” Service name, calendar font size, colour scheme, and Quality Improvement Framework (choose Self-Study First, QIP First, or Combined โ€” recommended)
2
AI & API โ€” Configure the Ask Trelia AI assistant and knowledge sources
3
Appearance โ€” Visual customisation of the interface
4
Terms & Dates โ€” School terms, holidays โ€” click "Load Terms & Holidays to Calendar" to auto-populate
5
Goals โ€” Service-level QIP goals that appear as checkboxes throughout the platform
6
Wellbeing โ€” Enable gentle break reminders ("Fresh air time" โ˜€๏ธ) to look after yourself while working
7
Resource Links โ€” Add custom buttons to the navigation bar (links to external resources)
8
Reports โ€” Configure report generation settings
๐Ÿ’ก
Tip: Choose "Combined" framework. This gives you equal access to Self-Study and QIP views side by side. Your Self-Study feeds your QIP, your QIP progress feeds your next Self-Study. All data is preserved when you switch.

๐Ÿงญ The Navigation Bar

Once you click Open Planner, you enter the main calendar view with the full navigation bar across the top. Here's what each dropdown contains:

๐Ÿ“ฆ Core

  • Educator Register
  • Staff Meetings
  • Department & Compliance
  • Digital Compliance
  • CCS Spot Check Planner
  • Regulatory Readiness
  • Knowledge Hub

๐ŸŽจ Practise

  • Child Profiles & EYLF
  • Learning Cycles
  • Weekly Focus & Programming
  • Interest History
  • Focus Bank

๐Ÿ’ฌ Comms

  • Memos & Requests
  • Parent Feedback
  • Family Communication Log
  • Parent Display
  • Shout Outs

๐Ÿ›ก๏ธ Safety

  • Incidents & Injuries
  • Risk Assessments
  • Emergency Management
  • Medical Plans
  • Head Counts & Ratios

๐Ÿ”ฎ Insight

  • Critical Reflections
  • Staff Meetings
  • External Professionals
  • Community Engagement
  • Inclusion Support
  • Special Dates
  • QIP / Self-Study
  • Reconciliation Action Plan
  • My Checklists

Also in the Top Bar

  • Ask Trelia โ€” AI regulatory guidance
  • Dashboard โ€” A&R quick access hub
  • Workspace โ€” All your drafts in one place
  • Filter โ€” Filter calendar by 18 event types
  • Quick icons โ€” Add Event, Scratch Pad, Reports, Sync, Home

๐Ÿ“… The Calendar & Planner

The calendar is your daily command centre. It's a week-by-week view showing every observation, event, focus area, and note for your service. Each row shows a week number, date, focus, and entries for Monday through Friday.

๐Ÿ“… Views

Use the View dropdown (top left) to switch between: All Year, This Term, This Month, This Week, or Today.

๐Ÿ” Search & Filter

The search bar lets you find any entry by keyword (use "quotes" for exact match). The Filter icon (๐Ÿ” funnel) reveals 18 event type buttons โ€” click to show/hide specific types like Observations, Reflections, Child's Voice, Family Voice, and more. Your calendar currently shows 154 entries across the year.

๐Ÿ“Œ Special Dates Sidebar

The blue Special Dates sidebar (left side) shows upcoming cultural days, holidays, and awareness weeks. Click Manage to add/edit dates, or upload from Excel/CSV. There are currently 47 special dates loaded.

โž• Adding an Event โ€” The Power of One Entry

Click the blue + button (bottom right) or the + Add link on any day to open the Add Event dialog. This is where Trelia's "capture once, evidence everywhere" philosophy comes alive.

1
Event Name โ€” What happened? (e.g., "Zeke loved the puppy visit" or "Emergency Rehearsal - Evacuation")
2
Event Type โ€” Choose from: Special Event, Child's Voice, Family Voice, Observation, Reflection, Incursion, Intentional Teaching, Repairs/Maintenance, and more
3
Date โ€” Defaults to today, change if needed
4
Additional Notes โ€” Extra details (not shown in calendar view โ€” useful for context)
5
Show on Parent Display โ€” Tick to make this visible on the family-facing EBoard

๐Ÿ”— "Also Create" โ€” The Magic Checkboxes

Below the main form, you'll see the "Also create" section. Tick any of these to instantly create linked records in other modules:

๐Ÿ’ฌ Critical Reflection ๐Ÿ‘ฅ Staff Meeting Agenda Item ๐Ÿ“Œ Staff Noticeboard Post โš ๏ธ Risk Assessment ๐Ÿ“‹ Draft Evidence ๐Ÿ“ Scratch Pad Note ๐Ÿ›ก๏ธ Child Safe Standards ๐Ÿค RAP Evidence

Plus additional toggles for:

๐Ÿค External Professional Involved ๐ŸŒฟ Community Engagement ๐ŸŽฏ Send to Focus Bank

This Is the Heart of Trelia

A single calendar entry about a child's interest in cows at the Easter Show can simultaneously become a Learning Cycle observation, a Critical Reflection draft, a Staff Meeting agenda item, a QIP evidence entry, and a Parent Display post โ€” all linked, all trackable, all NQS-aligned. That's the power of integration.

๐Ÿ“ Weekly Focus

Click the Focus column on any week row to open the Weekly Focus editor. This is where you plan your intentional teaching and programming.

1
Focus Name โ€” The visible focus title (e.g., "ALL ABOUT ME / ORIENTATION")
2
Type โ€” Intentional Teaching, Child-Directed, Routine, etc.
3
Resources/Materials โ€” What you'll need
4
EYLF Outcomes โ€” Tick which of the 5 outcomes this focus addresses
5
NQS Quality Areas โ€” Tick QA1โ€“QA7 alignment
6
QIP Goals โ€” Link to your service's improvement goals
7
Rationale โ€” Internal notes on why this focus was chosen (not visible to families)

Toggle Dates, Evidence, and Families checkboxes at the top to control what information is included when sharing.

๐Ÿ‘ฉโ€๐Ÿซ Educator Register

Found under ๐Ÿ“ฆ Core โ†’ Educator Register. This is your Regs 145โ€“152 compliance hub for all staff.

The Register View

A table showing every staff member with columns for: WWCC, First Aid, CPR, Anaphylaxis, Asthma, Child Protection, and Food Safe. Green โœ… means current and verified. Orange โ“ means not yet recorded. Click Edit on any row to manage individual details.

Individual Educator Profile

Each profile has sections for:

  • Personal Details (Reg 147) โ€” Legal name, preferred name, DOB, address, phone, email, emergency contact
  • Employment (Reg 146-148) โ€” Role, employment type, start/end dates, Nominated Supervisor and Educational Leader checkboxes
  • Working With Children Check โ€” WWCC number, expiry, "Verified against OCG" checkbox, document upload
  • Training & Credentials โ€” First Aid, CPR, Anaphylaxis, Asthma, Child Protection, Food Safety โ€” each with provider, course code, completed date, expiry, and document upload

Quick View

Click ๐Ÿ”ด Quick View for a card-based overview of every educator's key credential expiry dates at a glance โ€” perfect for compliance audits.

Export Options

๐Ÿ“Š Export CSV ยท ๐Ÿ“‹ Template ยท ๐Ÿ“ฅ Import

๐Ÿ“š Knowledge Hub

Found under ๐Ÿ“ฆ Core โ†’ Knowledge Hub. This is your staff training and professional development library.

How It Works

Upload or create resources, categorise them with tags (Compliance Guides, Staff Training, Policy & Procedures, Parent Information, Practice Guides, Regulatory Updates), and track which staff have completed reading.

Key Features

  • Mark Complete โ€” Each resource has a "Select staff member" dropdown and "Mark Complete" button. Track exactly who has read what.
  • Required Reading โ€” Flag items as "REQUIRED" so staff know what's mandatory (e.g., Medical Communication Plans)
  • Rich Content โ€” Resources can be full HTML pages (like our PD modules), PDFs, or compliance guides that render right inside the hub
  • Search & Filter โ€” Search by keyword, filter by category tag
๐Ÿ’ก
Pro tip: Upload medical communication plans as mandatory reading. Staff select their name, mark complete โ€” you have a compliance trail showing every educator has read the plan before the child starts.

๐Ÿ‘ฅ Staff Meetings

Found under ๐Ÿ“ฆ Core โ†’ Staff Meetings (also under Insight). Four tabs: Upcoming, Draft Agenda, Actions, Past.

Draft Agenda Pool

This is your meeting "parking lot." Items auto-populate here from calendar entries (when you tick "Staff Meeting Agenda Item" on Add Event). You can also manually add items or use the Quick Add Common Items chips (12 preset topics like "Roster changes," "Parent feedback follow-up," "QIP goal progress check").

Creating a Meeting

Set a date, type, optional title, and choose an Agenda Template:

  • Blank Agenda ยท Exceeding Reflective Practice (6 items, 95 min)
  • Standard Team Meeting (12 items, 115 min) ยท QIP Review (5 items, 85 min)
  • Policy Review (6 items, 90 min) ยท Child Safety Review (5 items, 60 min)
  • Programming & Planning (5 items, 70 min) ยท Family Partnerships (5 items, 65 min)

Tick draft items to include, set time allocations per item, then export as Word or Excel.

๐Ÿ›๏ธ Department & Compliance

Found under ๐Ÿ“ฆ Core โ†’ Department & Compliance. Six tabs:

  • Contacts โ€” Regulatory authority contacts
  • Interactions โ€” Log department letters, emails, phone calls, NQAITS entries with dates, outcomes, and follow-up actions
  • Notification Guide โ€” "Do I need to notify?" decision tree
  • Child Protection โ€” Reporting requirements and procedures
  • Regulations & Law โ€” Quick-access links to all primary legislation, quality framework documents, child safety laws, WH&S legislation, and government portals
  • Service Details โ€” Your service approval information

๐Ÿ‘ถ Child Profiles

Found under ๐ŸŽจ Practise โ†’ Child Profiles or the Children button on the home screen. Currently tracking 33 active children.

List View

Each child shows: name, age, attendance days, observation count, cycle count, and quick-access buttons for Snapshot, School Readiness, Goals, and Cycles. Children with medical conditions show prominent alerts (e.g., "โš ๏ธ ANAPHYLAXIS. โš ๏ธ SEVERE ALLERGY").

Individual Profile Tabs

  • Details โ€” Family info, interests, medical conditions, dietary requirements
  • Developmental Snapshot โ€” EYLF Outcomes 1โ€“5 with sub-outcomes, each rated Not Yet / Emerging / Achieved, plus observation notes and date tracking
  • Goals โ€” Educator Goals, Family Goals, Upload/Paste Goals โ€” can be created from the Developmental Snapshot
  • School Readiness โ€” Transition-to-school assessment

Group EYLF View

Click ๐Ÿ“Š Group EYLF to see all children's EYLF progress in one view โ€” Outcomes 1โ€“5 broken into sub-outcomes with status indicators across the whole cohort.

๐Ÿ”„ Learning Cycles

Found under ๐ŸŽจ Practise โ†’ Learning Cycles. The cycle follows: Noticed โ†’ Planned Response โ†’ Reflected & Extended.

The dashboard shows totals at a glance (e.g., 14 Total, 12 Noticed, 0 Planned, 1 Complete). Toggle between Individual and Group Observations. Each cycle card shows the child, educator, date, and status badge. Click Edit to progress through the cycle stages.

๐Ÿ”—
Connection: Learning Cycles auto-populate from calendar entries tagged with child observations. They also feed into the Focus Bank for weekly planning, and can be linked as QIP evidence.

โญ Interest History & Focus Bank

Interest History โ€” Capture and track children's interests over time. Filter by child or type. Use templates or bulk import.

Focus Bank โ€” A staging area where observations from the calendar land as drafts. You then edit them and assign to a specific week's focus. This is the bridge between capturing in-the-moment observations and intentional weekly programming.

๐Ÿ’ฌ Communications Manager

Found under ๐Ÿ’ฌ Comms โ†’ Memos & Requests. Two main tabs: Internal Announcements and Parent Requests.

Internal Announcements

Post memos for the staff team. Set a title, details, priority, and optionally display on the EBoard. Set an expiry date and auto-archive after 7 days to keep things tidy. Currently tracking 20 announcements.

Announcements can have Linked Items โ€” for example, a parent conversation note can automatically link to a "Draft Evidence" entry.

Parent Requests

Log requests from families with: child name, request type (Sleep/Rest, Dietary, Sunscreen, etc.), how it was received (Verbal, Written, App), details, and effective duration (Today Only, This Week, Ongoing). Set visibility (Staff Only or All), assign to an educator, and optionally display on EBoard.

The "Also log this in" section lets you simultaneously create a Critical Reflection from the request โ€” perfect for capturing how your service responds to family input (QA6 evidence).

๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘ง Family Communication Log

Found under ๐Ÿ’ฌ Comms โ†’ Family Communication Log. This is your QA6 evidence powerhouse.

The log tracks all family communications with stats: Total Logged, This Month, Auto-Logged, Children Reached, and Linked to QIP. The Embeddedness Evidence (QA6) section tracks 0/12 communication types used โ€” showing assessors the breadth and depth of your family partnerships.

โœจ
Auto-population: Use the "Include in family log" toggle on observations, medical plans, incidents, reflections, and meeting outcomes to auto-populate this log. Build cross-referenced evidence without extra work.

๐Ÿ“บ EBoard Display

The EBoard is a digital staff information board โ€” think of it as your service's internal dashboard displayed on a tablet or screen in the staff room. It shows today's date and time with two columns: Internal Communications and Parent Requests โ€” both sortable by Day, Week, Month, Term, Year, or All.

๐Ÿ“ฑ Digital Compliance

Found under ๐Ÿ“ฆ Core โ†’ Digital Compliance or the Digital button on home. Built for the NSW Children's Services (Devices) Order 2025.

Dashboard Cards

๐Ÿ“ฑ

Device Register

Service-issued device tracking & audits

โœ…

Staff Authorisations

Personal device exception documentation

๐Ÿ“ท

Media Compliance

Photo/video consent per child

๐Ÿ“น

CCTV / Surveillance

Optical surveillance documentation

๐Ÿ“„

Digital Safety Policy

Reg 168 compliance checklist

๐Ÿค–

Ask Trelia

AI regulatory guidance

Device Register

Lists all service-supplied devices with: device type, serial number, linked account, assigned person, room, date supplied, status, and last audit date. Record audits to maintain your compliance trail.

Media Consent Register

Per-child consent tracking for Photo, Video, Social Media, and Portfolio. Red โœ• = not consented, โœ“ = consented. Bulk import from templates or add children individually.

Policy Compliance Checklist

A 12-item Reg 168 checklist covering everything from "Policy addresses taking of photographs" to "Staff have been trained on digital device policy."

๐Ÿ” CCS Spot Check Planner

Found under ๐Ÿ“ฆ Core โ†’ CCS Spot Check Planner. Prepares you for unannounced Commonwealth spot checks (Family Assistance Law compliance).

Seven audit categories: Enrolments (9 items), Attendance & Session Reports (10 items), CCS Payments & Fees (9 items), Personnel & WWCC (9 items), Record Keeping & Notifications (12 items), Software & Data Security (7 items), Geccko Training & Child Safety (8 items).

Each audit item shows the legislative reference (e.g., "FAL s.219A", "Privacy Act 1988") and critical items are marked with โ˜…. Complete audit summaries with action plans, then Print/PDF or Send to Meeting.

๐Ÿ“‹ Regulatory Readiness Checklist

Found under ๐Ÿ“ฆ Core โ†’ Regulatory Readiness. This covers state/territory regulatory authority compliance (National Law & Regulations) โ€” separate from the CCS Spot Check Planner which covers Commonwealth/FAL.

11 sections covering QA1, QA2, QA4, and QA7. Each item has a clickable Reg badge (e.g., Reg 97 ๐Ÿ”) linking to the relevant regulation. Run a full audit or audit by section. Save progress, complete, print/PDF, or send to meeting.

๐Ÿ’ฌ Critical Reflections

Found under ๐Ÿ”ฎ Insight โ†’ Critical Reflections. Currently 12 drafts.

Use the What / So What / Now What framework:

1
WHAT happened? โ€” Describe the situation, event, or observation
2
SO WHAT does this mean? โ€” Why does it matter? What does it mean for children, families, or practice?
3
NOW WHAT will we do? โ€” What action will be taken? What will change in practice?

Choose a Template for quick start (pre-fills common scenarios), select a Type (Practice Observation, Incident Response, Parent Feedback Response, etc.), and assign an educator. Export as PDF, Word, or Excel.

๐Ÿ“Š QIP / Self-Study

Found under ๐Ÿ”ฎ Insight โ†’ QIP / Self-Study. Your service currently has 207 evidence entries across all 7 Quality Areas.

Dashboard

QA1โ€“QA7 cards each showing: elements in study, elements with evidence, and a progress bar. Below that, the three Exceeding Themes: Embedded in Practice, Informed by Critical Reflection, Shaped by Families/Community โ€” with evidence counts.

Evidence Log

Select any element (e.g., 1.1.1 โ€“ Approved Learning Framework) to see and add evidence. Each entry can be tagged with Exceeding themes, include photos or links, and be imported from templates or other modules.

Link Internal Records

Click Link on any evidence entry to connect it to Staff Meetings, Incidents & Injuries, or Critical Reflections. These become clickable cross-references in your Self-Study โ€” showing assessors the depth of your quality system.

Other Tabs

Drafts ยท All Evidence ยท Self-Assessment ยท Improvement Plan ยท Goals ยท Focus Bank

๐Ÿค Reconciliation Action Plan

Found under ๐Ÿ”ฎ Insight โ†’ Reconciliation Action Plan. Based on the Narragunnawali: Reconciliation in Education framework by Reconciliation Australia.

30 Actions across 3 Pillars (Relationships, Respect, Opportunities) ร— 3 Contexts (In the Classroom, Around the Service, With the Community). 14 actions are required for RAP publication.

Each action has: self-assessment status, practice notes, AI suggestions, evidence entries, and Talking Points with NQS alignment and regulation references โ€” designed to guide conversations with assessors.

๐Ÿš€ Workspace

Found in the top navigation bar (๐Ÿš€ Workspace). This aggregates all drafts across all modules into one searchable view. Currently showing 41 items in progress:

  • QIP Evidence Drafts (7) ยท Critical Reflections (12) ยท Learning Cycles (13)
  • Child Safe Evidence (1) ยท Parent Feedback (1) ยท Risk Actions Pending (1) ยท Draft Agenda Items (6)

Each section expands to show individual items with dates, sort options, and "Open Module โ†’" quick links. AI assist available for drafting help.

๐Ÿ“Š Reports & Data

Click the Reports icon in the top bar. Three sections:

  • Calendar & Planning: Calendar PDF, Calendar Word, Calendar Excel, Planning Report (EYLF, NQS, QIP, reflections)
  • Evidence & Compliance: Observations Log, Reflections Log, QIP Contributions, Repairs Log
  • Communication: Parent Requests, Family Announcements, Staff Communications, Master Report (ALL internal docs combined)

Plus View Summary & Achievement Log โ€” a year-end wrap-up of everything your service accomplished.

๐Ÿ„ Example 1: Easter Show โ€” Full Learning Cycle

A parent shares that their child was enthralled watching cows being milked at the Easter Show

The Scenario

On Monday morning at drop-off, Luca's mum shares excitedly: "We went to the Easter Show on the weekend and Luca would NOT leave the dairy pavilion. He was absolutely fascinated watching the cows being milked โ€” he kept saying 'the milk comes from the cow's tummy!'"

Here's how this single moment becomes a rich web of connected documentation in Trelia:

Step 1: Capture on the Calendar

1
Click + Add on Monday

Event Name: "Luca โ€” Easter Show, fascinated by cows being milked. Mum reports he wouldn't leave the dairy pavilion"

Event Type: Family Voice

Tick: โœ… Show on Parent Display ยท โœ… Draft Evidence ยท โœ… Send to Focus Bank

Step 2: Create a Learning Cycle

2
Open Practise โ†’ Learning Cycles โ†’ + New Cycle

Child: Luca ยท Educator: Jami ยท Date: today

NOTICED: "Luca's family shared he was fascinated by the dairy cows at the Easter Show. He was enthralled by the milking process and told mum 'the milk comes from the cow's tummy!' This shows emerging interest in where food comes from, cause and effect, and animal biology."

Status: 1๏ธโƒฃ NOTICED

Step 3: Plan a Response

3
Edit the cycle โ†’ move to PLANNED RESPONSE

Planned experiences:

  • Set up a "Farm" dramatic play area with toy cows, milking props, and farm dress-ups
  • Intentional teaching: read "Milking the Cow" and discuss where different foods come from
  • Sensory play: white water with funnels/tubes to simulate "milking"
  • Group discussion at mat time: "Has anyone been to a farm?"

Link EYLF Outcomes: โœ… O4: Learning (exploring cause/effect) ยท โœ… O5: Communicating (sharing family experiences)

Step 4: Send to Weekly Focus

4
Open Focus Bank โ†’ find the draft โ†’ assign to next week

Focus Name: "Where Does Our Food Come From?"

Type: Intentional Teaching

EYLF: โœ… O2 (Community) ยท โœ… O4 (Learning) ยท โœ… O5 (Communicating)

NQS: โœ… QA1 (Program) ยท โœ… QA5 (Relationships) ยท โœ… QA6 (Partnerships)

Step 5: Reflect and Extend

5
After the week, edit the Learning Cycle โ†’ REFLECTED & EXTENDED

"Luca engaged deeply with the farm dramatic play. Several other children joined โ€” Hamish and Enzo also shared farm experiences. We extended by inviting a local farmer (Community Engagement) to bring photos of the milking process. Luca drew a detailed picture of 'the milk machine' showing understanding of the mechanical process."

Status: โœ… COMPLETE

Step 6: Build QIP Evidence

6
Open QIP / Self-Study โ†’ Evidence Log โ†’ Element 1.1.1

Add evidence: "Family Voice informed curriculum โ€” Luca's Easter Show experience led to a week-long 'Where Does Food Come From' focus with dramatic play, sensory exploration, and community engagement."

Tag: โœ… Embedded in Practice ยท โœ… Shaped by families/community

Link records: Learning Cycle + Community Engagement entry

โœจ
Result: One parent conversation at drop-off became a calendar entry, learning cycle, weekly focus, parent display post, QIP evidence entry, community engagement record, and NQS-aligned documentation across QA1, QA5, and QA6. Total extra admin time: approximately 10 minutes.

๐ŸŒฟ Example 2: Critical Reflection โ€” Outdoor Play Environments

Reflecting on the need for more intentional, open-ended outdoor play areas

The Scenario

During outdoor supervision, you notice most children gravitate to the fixed climbing equipment. The sandpit, garden area, and open grassy space are underutilised. You realise the environment isn't offering enough variety of open-ended materials to spark creative, collaborative play.

Step 1: Capture on the Calendar

1
Click + Add

Event Name: "Observation: outdoor play concentrated on climbing frame. Open-ended areas underused."

Event Type: Reflection

Tick: โœ… Critical Reflection ยท โœ… Staff Meeting Agenda Item ยท โœ… Draft Evidence ยท โœ… Risk Assessment

Step 2: Write the Critical Reflection

2
Open Insight โ†’ Critical Reflections โ†’ find your draft

Type: Practice Observation ยท Educator: [your name]

WHAT happened?
"During outdoor play, I noticed 18 of 22 children were clustered around the climbing equipment. The sandpit had 2 children, the garden area was empty, and the grassy space was unused. The outdoor environment is dominated by fixed equipment with limited open-ended materials available."

SO WHAT does this mean?
"Our outdoor environment isn't offering enough provocation for diverse play. We're limiting children's opportunities for creative thinking, collaborative problem-solving, and sensory exploration. Research shows open-ended materials encourage deeper engagement and more complex thinking than fixed equipment (Zosh et al., 2022). The EYLF V2.0 emphasises environments that 'invite children to investigate and imagine' (Practice 5)."

NOW WHAT will we do?
"1) Create 3 new 'invitation areas' outdoors: a loose parts construction zone, a mud kitchen, and a nature exploration station. 2) Rotate open-ended materials weekly (fabric, pipes, crates, logs, rope). 3) Position educators near new areas to scaffold play. 4) Review in 4 weeks via Learning Cycle observations. 5) Add to QIP Goal: 'Enhance documentation practices (QA 1.3).'"

Step 3: Link to NQS Evidence

3
Open QIP / Self-Study โ†’ Evidence Log

Add to Element 3.2.1 (Inclusive environment):

"Critical reflection on outdoor play led to redesign of 3 new open-ended play zones. Evidence of reflective practice informing environmental changes."

Tag: โœ… Embedded in practice ยท โœ… Informed by critical reflection

Link: Critical Reflection record

Step 4: Discuss at Staff Meeting

4
The agenda item auto-appeared in Draft Agenda Pool

At the meeting, the team discusses and adds ideas. Minutes capture the collaborative planning. Meeting outcomes are saved and can be linked as additional QIP evidence under QA4 (Staffing โ€” professional collaboration).

โœจ
Result: One observation during outdoor supervision became a critical reflection, staff meeting agenda item, QIP evidence entry across QA1 and QA3, and a risk assessment. The reflection shows assessors that practice is genuinely informed by observation and review โ€” a key Exceeding theme.

โš•๏ธ Example 3: Child Enrols with Allergies โ€” Full Safety Workflow

Working through the complete medical management, training, and communication chain

The Scenario

Casper (3y 10m) is enrolling at your service. His family has informed you he has Anaphylaxis and a Severe Allergy (non-anaphylaxis). His start date is in 2 weeks. You need to ensure every safety measure is in place before he walks through the door.

Step 1: Set Up the Child Profile

1
Open Practise โ†’ Child Profiles โ†’ + Add Profile

Enter Casper's details, attendance days (M, T, W), and medical conditions: Anaphylaxis, Severe Allergy (non-anaphylaxis).

The alert banner will automatically display: โš ๏ธ ANAPHYLAXIS. โš ๏ธ SEVERE ALLERGY (NON-ANAPHYLAXIS).

Step 2: Create the Medical Communication Plan

2
In Casper's profile, create the Medical Communication Plan

This generates a structured document with:

  • Conditions: Anaphylaxis, Severe Allergy (non-anaphylaxis)
  • Medications: EpiPen/Anapen details
  • Prevention Strategies: Allergen-free environment, food checking, separate utensils, labelled snack boxes
  • Daily Management: Daily sign-in allergen check, visual alerts in kitchen and room, verify all food, carry auto-injector outdoors
  • Emergency Response: 1. Lay child flat โ†’ 2. Administer EpiPen โ†’ 3. Call 000 โ†’ 4. Contact parent โ†’ 5. Second auto-injector if needed โ†’ 6. Stay with child โ†’ 7. Incident report
  • Communication Protocol: Photo and ASCIA plan displayed, all educators briefed, relief staff briefed on arrival

Step 3: Send to Parent for Confirmation

3
From the plan, tick "Notify Family"

This sends the medical communication plan to the family for review and confirmation. The Family Communication Log automatically records this interaction (QA6 evidence). Once the parent confirms, the plan is marked as active.

Step 4: Send to Staff Meeting Agenda

4
Tick "Send to Staff Meeting Agenda"

An item appears in the Draft Agenda Pool: "Discuss: Medical Communication Plan โ€” Casper (Anaphylaxis, Severe Allergy)". This ensures the whole team discusses the plan before Casper starts.

Step 5: Upload to Knowledge Hub as Mandatory Training

5
Open Knowledge Hub โ†’ Manage โ†’ Add Resource

Upload the Medical Communication Plan as a new resource.

  • Title: "Medical Plan: Casper (Anaphylaxis, Severe Allergy)"
  • Category: Staff Training
  • Flag: REQUIRED
  • Description: "Required reading โ€” all staff must acknowledge before Casper's start date"

Each educator selects their name and clicks "Mark Complete" once they've read it. You can track exactly who has and hasn't completed the training.

Step 6: Create a Critical Reflection

6
Open Insight โ†’ Critical Reflections โ†’ + Add

Type: Practice Observation

WHAT: "New child enrolling with anaphylaxis and severe allergy. We need to ensure all safety protocols are embedded before start date."

SO WHAT: "This is a safety-critical situation. Reg 90-96 require comprehensive medical management. We need to go beyond compliance โ€” every educator must feel confident, not just compliant."

NOW WHAT: "1) Medical Communication Plan created and sent to family. 2) Plan uploaded to Knowledge Hub as mandatory reading. 3) Staff meeting scheduled to discuss. 4) Add a mandatory training completion deadline: all staff must complete before Casper's start date. 5) Update daily sign-in procedure to include allergen check. 6) Review kitchen protocols."

Step 7: Set the Training Deadline

7
In the Knowledge Hub resource, add a note:

"All staff must complete this training by [Casper's start date minus 2 days]. Check completion status in Knowledge Hub before confirming start."

Add a calendar entry: "DEADLINE: All staff complete Casper Medical Plan training" โ€” set 2 days before start date.

Step 8: Build QIP Evidence

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Open QIP / Self-Study โ†’ Element 2.1.1 (Wellbeing & comfort)

Add evidence: "Comprehensive allergy management workflow: medical plan โ†’ parent confirmation โ†’ mandatory staff training โ†’ staff meeting discussion โ†’ training deadline before child's start date. Demonstrates proactive, embedded health and safety practice."

Link: Medical Plan + Critical Reflection + Staff Meeting

Tag: โœ… Embedded in practice ยท โœ… Shaped by families/community

โœจ
Result: One enrolment triggered a full safety chain: medical plan, parent confirmation, family comms log entry, staff meeting agenda, Knowledge Hub mandatory training, training deadline, critical reflection, and QIP evidence across QA2 and QA6. Every educator is trained and every step is documented โ€” before the child even starts.

๐Ÿšจ Example 4: Evacuation Drill Reflection

Children wanted to collect their bags โ€” how do we improve?

The Scenario

During an evacuation rehearsal, several children broke away from the group to collect their bags from their lockers. Educators had to redirect them, adding 45 seconds to the evacuation time. The children were confused about why they couldn't take their things.

Step 1: Log the Rehearsal on the Calendar

1
Click + Add

Event Name: "EMERGENCY REHEARSAL โ€” EVACUATION: Children tried to collect bags. Need to address in teaching."

Event Type: Special Event

Tick: โœ… Show on Parent Display ยท โœ… Critical Reflection ยท โœ… Staff Meeting Agenda Item ยท โœ… Draft Evidence

Step 2: Write the Critical Reflection

2
Open the auto-created Critical Reflection draft

WHAT: "During today's evacuation rehearsal, 6 children (mostly from the 3-year-old group) broke away from the line to collect bags from lockers. Educators redirected them but this added approximately 45 seconds to our evacuation time. Children appeared confused about why they couldn't take their belongings."

SO WHAT: "This tells us our emergency preparedness teaching hasn't adequately addressed the 'leave everything' message for younger children. At 3 years old, attachment to comfort items is strong and developmentally appropriate. We can't just tell them to leave things โ€” we need to help them understand WHY and practise the response. Reg 97 requires procedures to be practised and understood."

NOW WHAT: "1) Introduce 'Emergency Practice' as a regular group time topic โ€” use stories and role play. 2) Create a simple visual poster: 'In an emergency, we GO. Our bags stay safe!' 3) Practise 'Go Now' games during mat time. 4) Position educators at locker areas during future drills. 5) Next rehearsal: target under 3 minutes with zero returns to lockers. 6) Share the learning with families via Parent Display."

Step 3: Post to Parent Communication Board

3
The event was already ticked "Show on Parent Display"

Families can see on the EBoard: "EMERGENCY REHEARSAL โ€” EVACUATION" with the date. You can also add a note via Comms โ†’ Memos: "We practised our evacuation procedure today! The children did a great job. We're working on helping everyone understand we leave our bags behind in an emergency โ€” you might like to chat about this at home too."

Step 4: Staff Meeting Discussion

4
The agenda item auto-appeared in Draft Agenda Pool

At the team meeting, educators discuss strategies collaboratively. Minutes capture: assigned actions (who creates the poster, who leads the group time sessions, positioning plan for next drill). These minutes become additional evidence.

Step 5: Build QIP Evidence

5
Open QIP / Self-Study โ†’ Element 2.2.2 (Incident & emergency management)

"Evacuation rehearsal revealed children returning for bags. Critical reflection led to: visual supports, intentional teaching through play, revised educator positioning, and family communication. Demonstrates reflective improvement cycle for emergency procedures."

Link: Critical Reflection + Staff Meeting minutes

Tag: โœ… Embedded in practice ยท โœ… Informed by critical reflection

Step 6: Update Regulatory Readiness

6
Open Regulatory Readiness โ†’ Emergency & Evacuation section

Update notes on the Reg 97 item ("Emergency and evacuation procedures in place with floor plans displayed") to reference the drill date, identified issue, and improvement actions. This creates an audit trail showing you don't just run drills โ€” you learn from them.

โœจ
Result: One imperfect evacuation drill became a critical reflection, parent communication, staff meeting discussion, QIP evidence, regulatory readiness update, and a concrete improvement plan. This is exactly what assessors look for โ€” not perfect drills, but a service that learns and improves from every experience.

The Scenario

You're working through your Self-Study for QA1 and want to build a strong, well-evidenced entry for Element 1.1.1 โ€” Approved Learning Framework. You know you need to show that curriculum decision-making is informed by the EYLF, responsive to children, and supported by all three Exceeding themes.

Step 1: Review What You Already Have

1
Open QIP / Self-Study โ†’ Dashboard โ†’ click QA1

You can see QA1 has 9/9 elements in study with 9/9 having evidence. Click into Element 1.1.1 to see your existing 6 evidence entries.

Step 2: Write a New Evidence Entry

2
In the "Add Evidence" box, write:

"Our entire community knows that if anyone is sitting in a friendship chair, then it would be lovely to ask them if they would like to play. We heard 'Let's make a sign so everyone knows.' Dates and names are noted so the next step is clear. Photos/work samples are linked so families can see what changed. The set-up stays available for return play across the week. Notes capture what was tried, what worked, and what to change next time."

Source: Manual entry

Character count: 482/500

Step 3: Tag Exceeding Themes

3
Tick the Exceeding theme buttons:
  • โœ… Embedded in practice โ€” The friendship chair is part of daily routine, not a one-off activity
  • โœ… Informed by critical reflection โ€” The idea evolved from observing a child sitting alone, reflecting on inclusion, and trialling solutions
  • โœ… Shaped by families/community โ€” Families see the documentation, contribute ideas, and the community "sign" was the children's own initiative

Step 4: Add Supporting Materials

4
Attach supporting evidence:
  • ๐Ÿ“ธ Photo โ€” Click "Photo" to attach an image of the friendship chair with the children's sign
  • ๐Ÿ”— Link โ€” Paste a link to a Google Drive folder with work samples

Step 5: Link Internal Records

5
Click "Link" to open the Link Internal Records modal

You'll see a searchable list of all your service's internal records, grouped by type:

  • STAFF MEETINGS (3) โ€” Select "16 Feb 26 โ€” Team Meeting" where the friendship chair was discussed
  • CRITICAL REFLECTIONS (12) โ€” Select "10 Feb 26 โ€” Practice Observation" where you reflected on inclusion in play
  • INCIDENTS & INJURIES (2) โ€” Not applicable here, skip

These linked records become clickable cross-references in your Self-Study โ€” showing assessors a web of connected, genuine practice.

Step 6: Review on the Dashboard

6
Return to QIP / Self-Study โ†’ Dashboard

QA1 now shows updated evidence counts. The Exceeding themes section shows: Embedded in practice (2 tagged), Informed by critical reflection (2 tagged), Shaped by families/community (2 tagged).

This is exactly what assessors want to see โ€” evidence isn't just sitting in a list; it's tagged, linked, and tells a quality story across multiple themes.

Step 7: Use for Self-Assessment

7
Click the Self-Assessment tab

With strong, multi-themed evidence like this, you can confidently rate Element 1.1.1 as Exceeding โ€” because you have evidence that practice is embedded, reflective, and shaped by families. The linked records prove these aren't isolated incidents but a coherent quality system.